Wild About Hoedspruit

Help

How can we help?

Answers to what people ask us most, and the local team on WhatsApp or email when you would rather ask a person.

Planning a trip

Can I book on Wild About Hoedspruit?

For some activities, yes: where a listing shows Book now, you book and pay on our Activitar booking page, which opens in a new tab. For everything else you send us an enquiry, and a person on the Hoedspruit team checks with each place and comes back to you with options.

How do I plan a trip with you?

Use Build to put a day-by-day trip together from local stays, things to do and transfers, and send it to the local team. You can also enquire from any listing, or tell us roughly what you have in mind on WhatsApp or by email.

Build your trip
Is a place held when I send an enquiry?

No. An enquiry does not hold a room, a vehicle or a seat. The team asks each place about your dates and rates, and nothing is held until a place says yes.

What happens after I send an enquiry?

We email you a reference as soon as it arrives. A person on the local team reads it and replies to you by email. Quote the reference if you message us about it.

Do I pay anything on this site?

Not on this site. Planning help from the local team is free, there is no checkout here and we never ask for card details. Where a listing shows Book now, you pay on our Activitar booking page instead. Rates and cancellation terms are set by each place, and you hear them before you decide.

Your trips

Where do I see a trip I sent?

Trips you send while signed in are in My trips, each with its reference and where it has got to. If you sent one while signed out, quote its reference when you message us.

Open My trips
Can I change a trip after sending it?

Yes, until the local team starts working on it. Open the trip in My trips and choose Change this trip. Once the team has started, message us with the change instead.

Your account

How do I sign in?

With a link we email you. Enter your email address on the sign-in page and open the link we send. There is no password to remember.

Sign in
What is Saved?

Tap the heart on a stay, an experience or a place to eat and it is kept in Saved on your account, so it is there on any device you sign in on.

Open Saved
What is the vault?

A private place on your account for travel documents such as a passport. Only you can open what you upload, and you can delete it at any time.

Open the vault
How do I change my details or ask for my data to be deleted?

Change your name and contact details in Profile, under Personal details. Your rights over your personal information, including asking for it to be deleted, are set out in our privacy policy.

Your rights under POPIA
How do I stop the newsletter?

Use the unsubscribe link in any email we send you about it, or message us and we take you off the list.

For Hoedspruit businesses

How do I get my business listed?

Listing is free. Your business may already be in the directory: claim it to take charge of its details, or add it if it is not there yet.

List your business

Still need help?

A person on the Hoedspruit team reads every message and replies.