Privacy Policy

a. Personal Information: We may collect personally identifiable information, such as your name, email address, and phone number, when you voluntarily provide it for purposes such as account registration or contact with us.

b. Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and access times when you use our services. This information is used for analytical and operational purposes.

c. Cookies and Analytics: Cookies the site needs to work, such as keeping you signed in and remembering your cookie choice, are always on. Optional cookies are only used if you allow them in the cookie banner. If you allow Analytics, we use Google Analytics and Microsoft Clarity to see which pages are used and where people get stuck, including how pages are clicked and scrolled. Text you type into forms is not recorded. These providers may process this information outside South Africa. Our Cookie Policy (hoedspruit.co.za/cookies) lists every cookie, what it is for and how long it lasts.

We may use your information for the following purposes:

• To provide and maintain our services.
• To respond to your inquiries and provide customer support.
• To personalize your experience on our website.
• To improve our services, content, and user experience.
• To send you information, updates, and promotional materials if you have opted to receive them.

We will not sell, trade, or share your personal information with third parties unless we have obtained your consent or are required by law to do so. Non-personal information may be shared for analytical purposes.

When you send us an enquiry or a trip request, we share the details needed to arrange it (such as your name, travel dates, party size and requests) with the businesses involved, so that we can check availability and make the booking on your behalf.

We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, no online data transmission or storage is entirely secure, and we cannot guarantee the security of your information.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any website you visit.

You may choose to:

• Opt-out of receiving promotional communications from us.
• Update or correct your personal information by contacting us.
• Choose which optional cookies we use, and change that choice at any time, from Cookie settings at the foot of every page.

Under South Africa's Protection of Personal Information Act (POPIA) you have:

• The right to be notified when personal information is collected
• The right to access your personal information
• The right to request correction or deletion
• The right to object to processing
• The right to withdraw consent
• The right to lodge a complaint with the Information Regulator

To exercise any of these rights, contact info@shurimanagement.com. The Information Regulator is at inforeg.org.za.

Our services are not intended for individuals under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age.

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to the policy will be posted on our website.

If you have questions or concerns about our Privacy Policy or how your information is handled, please contact us at info@shurimanagement.com.